Customer reviews of Ravenscroft Volvo Centre

By Partrick M on 05 March 2016 | Verified purchase

Very straightforward. Simple to deal with and do exactly as they say.

By Matt H on 04 April 2019 | Purchase not verified

Disappointing after driving 70 miles this morning with the intention to view and buy a XC70 I arrived only to find out the car was not the car in the pictures on website (with no mention iit was a library picture ) this was a issue as the spec of the car in pictures was different to the actual car. Also disappointing to find that although advised car was ready to take away all brake discs were heavily worn and heavily corroded and would not pass any inspection at my Volvo garage. Wheels had been spray painted on car with evidence over callipers. Not sure if this is a poor example as all reviews seem positive

Reply from Ravenscroft Volvo Centre on 05/04/19

Matt. Thank you for the review and Ravenscroft are sorry to hear about your experience. We advertise on our homepage that some of our vehicles have previous stock photograph's that will represent the colour, alloys and specification. We use these due to weather conditions, or if a car has been recently purchased and is in transit. The photos of the actual car will be taken and published at the earliest opportunity which will normally be within 7 working days. The wording within the advert however regarding the specification will be exactly to that car. All our cars will have a pre delivery inspection once sold to check for safety issues regarding tyres , brakes , brake discs etc. Once again we apologise if you felt our advert misled you and we will look to improve our communication process in the future.

By Wayne B on 15 March 2019 | Purchase not verified

Robert has a good knowledge of Volvo's, and places no pressure on you to buy, Mind you , you are at a Volvo Garage looking at Volvo's so they sell themselves really ! :) I have emailed since with a few questions and he replies quickly and with all the answers

By Rod M on 01 February 2019 | Purchase not verified

Rob & Bob thank you for being so helpful helping me to buy my next Volvo, it seems that nothing is too much trouble for you guys. Once again thank you a well pleased customer.

Reply from Ravenscroft Volvo Centre on 16/02/19

Thanks Rod, we are both grateful for the review and wish you many happy trouble free years of Volvo ownership. Rob

By Clare H on 27 January 2019 | Purchase not verified

From the moment myself and my husband turned up to view and test drive a car we were made welcome. No high pressure sales, the salesman was professional and nothing was too much trouble and went the extra mile to ensure the car was ready for us on a tight time schedule. Thank Youfor all your help.

Reply from Ravenscroft Volvo Centre on 16/02/19

Thank you Clare for the review, we do try hard to give all customers a hassle free and non pushy sales experience . We wish you many years of happy Volvo ownership. Rob

By Winston D on 03 December 2018 | Purchase not verified

Very pleased with the service we received from Robert. He was very knowledgeable on XC60 models we were choosing between. Would highly recommend Ravenscroft Volvo. Great service.

Reply from Ravenscroft Volvo Centre on 04/12/18

Thanks Winston, it was great to deal with you and your wife. I hope to see you in the future when the time arrives to change again. Regards. Rob and all the staff at Ravenscroft Volvo

By Alison G on 16 November 2018 | Purchase not verified

Great experience, we contacted the dealership by email to arrange a test drive, which was confirmed quickly and efficiently, we dealt with R, who was friendly and knowledgeable. I would definitely recommend this dealership.

Reply from Ravenscroft Volvo Centre on 08/12/18

Thank you Alison, we appreciate the comments and hope you enjoy the new car.. Regards. Rob and all the staff at Ravenscroft Volvo

By Clive B on 30 September 2018 | Purchase not verified

A professional, helpful and friendly experience with an excellent range of good quality cars at fair prices. Very happy with their attention to detail from start to finish and us driving away with our new car. Thank you. Would definitely use again and highly recommend Ravenscroft Volvo Centre.

By Angela S on 26 September 2018 | Purchase not verified

Excellent experience in all matters, assistance, service, advice (thank you Rob for your amazing help). We are very happy and we definitely recommend Ravenscroft.

By Jon H on 27 August 2018 | Purchase not verified

100% I would recommend using Ravenscroft Volvo, from the selection of vehicles to customer interaction and service, they have been brilliant. Looked online at main delaers used vehicles but despite promised calls fron online chat advisors ... no calls were received. Made several visits to Ravenscroft to view and test a particular vehicle and the staff were knowledgeable, informed and friendly. No pushy sales patter or calls, straight talking honest communication. When I sold my car privately and unexpectedly at 5pm on a Saturday,they were genuinely pleased the price I received and went above and beyond to have the vehicle ready to drive away at 10am on the Sunday morning, including texting overnight to help with administration ie. tax etc. The vehicle is top quality at a competitve price. I will be back and recommending Ravenscroft Volvo in the future. Thank you Everyone involved at Ravenscroft!